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Mohamed Mostafa Customer Support

UAE Customer-Support-mohamed-mostafa.pdf
customer services

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Mohamed Mostafa
CONTACT
Current Location: UAE- Dubai
Birthday: 29/09/1987 Nationality:
Egyptian E-mail: [email protected]
Phone: +971567979732
A highly motivated, committed and articulate sales representative with excellent communication skills and a high level of customer commitment .
Multi-skilled with the ability to plan & manage territory whilst and maintaining & developing existing and new customers through ethical sales methods and consistent high customer service. Possessing a good team spirit, deadline orientated and having the ability to succeed in a demanding sales environment. Now looking forward to a making a significant contribution in a ambitious and exciting company that offers a genuine opportunity for progression.
EDUCATION
QUALIFICATIONS
Language
 Arabic: Native Language
 English: Very Good
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 Bachelor Of law
 Graduated from Alexandria University
 Year of graduate 2013
 A+
 Microsoft Word
 Excel
 Access
 CCNA R&S (Cisco ID NO : CSCO12367865)
 MCSA 2012
PERSONAL SUMMARY
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WORK EXPERIENCE
 TE-DATA Call Center May 2008 – June 2011  Answering customer questions regarding products.  Assisting customers with selections.  Getting feedback from customers and then acting upon it.  Performing other duties as required or assigned.
 Carrefour Sales Executive July 2011- march 2014  Demonstrate and provide information on promoted product /service .  create a positive image and lead consumers to use it .  Resolving customer issues and complaints .  setup booths or promotional stands and stock product .  B.Tech Sales Executive march 2014 – OCT 2016  listening to customer requirements and presenting appropriately to make a sale.  acting as a contact between a company and its existing and potential markets .  negotiating the terms of an agreement and closing sales .  Provide accurate feedback on future buying trends to their respective employers.  Record sales and order information and report the same to the sales department.  Review their own performance and aim at exceeding their targets .  Jumbo Electronics Sales Advisor March 2017-  organizing sales visits .  demonstrating and presenting products .  attending trade exhibitions, conferences and meetings .  reviewing sales performance .  negotiating contracts and packages .  Provide accurate feedback on future buying trends to their respective employers.  Record sales and order information and report the same to the sales department.  aiming to achieve monthly or annual targets .