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Mohamed Mostafa Customer Support

UAE Customer-Support-mohamed-mostafa.pdf
customer services

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Mohamed Mostafa
CONTACT
Current Location: UAE- Dubai
Birthday: 29/09/1987 Nationality:
Egyptian E-mail: [email protected]
Phone: +971567979732
A highly motivated, committed and articulate sales representative with excellent communication skills and a high level of customer commitment .
Multi-skilled with the ability to plan & manage territory whilst and maintaining & developing existing and new customers through ethical sales methods and consistent high customer service. Possessing a good team spirit, deadline orientated and having the ability to succeed in a demanding sales environment. Now looking forward to a making a significant contribution in a ambitious and exciting company that offers a genuine opportunity for progression.
EDUCATION
QUALIFICATIONS
Language
ï‚§ Arabic: Native Language
ï‚§ English: Very Good
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ï‚§ Bachelor Of law
ï‚§ Graduated from Alexandria University
ï‚§ Year of graduate 2013
ï‚§ A+
ï‚§ Microsoft Word
ï‚§ Excel
ï‚§ Access
ï‚§ CCNA R&S (Cisco ID NO : CSCO12367865)
ï‚§ MCSA 2012
PERSONAL SUMMARY
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WORK EXPERIENCE
ï‚§ TE-DATA Call Center May 2008 – June 2011 ï‚§ Answering customer questions regarding products. ï‚§ Assisting customers with selections. ï‚§ Getting feedback from customers and then acting upon it. ï‚§ Performing other duties as required or assigned.
ï‚§ Carrefour Sales Executive July 2011- march 2014 ï‚§ Demonstrate and provide information on promoted product /service . ï‚§ create a positive image and lead consumers to use it . ï‚§ Resolving customer issues and complaints . ï‚§ setup booths or promotional stands and stock product . ï‚§ B.Tech Sales Executive march 2014 – OCT 2016 ï‚§ listening to customer requirements and presenting appropriately to make a sale. ï‚§ acting as a contact between a company and its existing and potential markets . ï‚§ negotiating the terms of an agreement and closing sales . ï‚§ Provide accurate feedback on future buying trends to their respective employers. ï‚§ Record sales and order information and report the same to the sales department. ï‚§ Review their own performance and aim at exceeding their targets . ï‚§ Jumbo Electronics Sales Advisor March 2017- ï‚· organizing sales visits . ï‚· demonstrating and presenting products . ï‚· attending trade exhibitions, conferences and meetings . ï‚· reviewing sales performance . ï‚· negotiating contracts and packages . ï‚· Provide accurate feedback on future buying trends to their respective employers. ï‚· Record sales and order information and report the same to the sales department. ï‚· aiming to achieve monthly or annual targets .