Technology and business visionary, offering over 26 years of dynamic career in building technology start-ups, identifying technology trends, managing technology/ innovation, formulating business strategy, defining processes, mitigating risk, collaborating across departments and optimizing operations

Executive Profile

Transformation expert, successfully transformed NOC (Network Operations Center) to SOC (Service Operation Center) and ensured effective transition & handover to existing business including training and upskilling

Currently managing the transition and transformation activities in MEA region by working with COE (Center of Excellence) team

Introduced and refined the process of defining Objectives and Key Results (OKRs) across portfolio delivering results focused on customer value

Program Manager for Airtel Africa MS 11 countries, Vodacom Tanzania and EMTS Nigeria for tools and process harmonization project move to ITIL standards

Transition specialist; steered processes and operations transformation by reengineering existing process, curbed the tasks involved which resulted in significant saving in man hours and overall cost

Designed strategic digital transformation plans that leveraged business enablement, reduced costs and streamlined operations to ensure competitiveness in the market

Pivotal in improving customer engagement with the product through focused market research and using the resultant analysis to devise the future product roadmap

Gained international exposure by working with stakeholders and customers at globally distributed locations

Skilled People Manager directing productive cross-functional teams using interactive and motivational leadership that spurs people to willingly give 100% effort